?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Michael&rft.aulast=Norman&rft.au=Norman%2C+Michael&rft.title=Utilizing+Primo%E2%80%99s+Custom+Tile%3A+Providing+search+assistance+and+recommender+services+to+Library+users&rft.date=3+May+2013&rft.genre=proceeding