@inproceedings{eluna102,
            year = {2003},
           month = {June},
       booktitle = {North American Aleph User Group Fourth Annual Meeting},
           title = {Crystal Reports in Circulation Workflow},
        abstract = {Circulation workflow is improved by the use of Crystal Reports software at Boston College when an ALEPH report is not available. During this session, learn about the capability of Crystal Reports to extract information from ALEPH and the circulation needs that each report meets. },
             url = {https://beta-documents.el-una.org/id/eprint/102/},
          author = {Fiels, Maggie and Gerrity, Bob}
}