<mods:mods version="3.3" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd" xmlns:mods="http://www.loc.gov/mods/v3" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><mods:titleInfo><mods:title>Creating a Successful Enhancement Request</mods:title></mods:titleInfo><mods:name type="personal"><mods:namePart type="given">Michael</mods:namePart><mods:namePart type="family">Kaplan</mods:namePart><mods:role><mods:roleTerm type="text">author</mods:roleTerm></mods:role></mods:name><mods:name type="personal"><mods:namePart type="given">Larry</mods:namePart><mods:namePart type="family">Woods</mods:namePart><mods:role><mods:roleTerm type="text">author</mods:roleTerm></mods:role></mods:name><mods:name type="personal"><mods:namePart type="given">Dalia</mods:namePart><mods:namePart type="family">Mendelsson</mods:namePart><mods:role><mods:roleTerm type="text">author</mods:roleTerm></mods:role></mods:name><mods:abstract>The NAAUG Enhancement Process is one of the most important activities supported by the User Group. Since its inception, the process has been expanded and refined. Focus Groups now function effectively, identifying appropriate areas of the system for enhancement. The task of preparing an effective enhancement request is a complicated one. The description of the enhancement, including a statement of the problem area and the desired solution, is an essential factor in the acceptance system. A panel will offer tips for preparing effective enhancement requests.</mods:abstract><mods:classification authority="lcc">Organizational Documents</mods:classification><mods:classification authority="lcc">Ex Libris Presentations</mods:classification><mods:classification authority="lcc">Aleph</mods:classification><mods:originInfo><mods:dateIssued encoding="iso8601">2003-06</mods:dateIssued></mods:originInfo><mods:genre>Conference or Workshop Item</mods:genre></mods:mods>