@unpublished{eluna1082,
           title = {Interlibrary Loan in ALEPH ILL - Tips, Tricks and Updates},
           month = {October},
            note = {Unpublished},
       booktitle = {Upper Midwest User Group 2013 Conference},
            year = {2013},
          author = {Eilertson, Sonja and Lee, Agnes and Paulson, Dave},
             url = {https://beta-documents.el-una.org/id/eprint/1082/}
}