@unpublished{eluna1090,
       booktitle = {Upper Midwest User Group 2013 Conference},
            note = {Unpublished},
           month = {October},
           title = {Making an Impact: Using Library Data to Improve the Student Experience},
            year = {2013},
          author = {Fransen, Jane and Nackerud, Shane},
             url = {https://beta-documents.el-una.org/id/eprint/1090/}
}