?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=Fransen%2C+Jane&rft.aulast=Fransen&rft.aufirst=Jane&rft.date=28+October+2013&rft.title=Making+an+Impact%3A+Using+Library+Data+to+Improve+the+Student+Experience&rft.genre=proceeding