eprintid: 1191 rev_number: 11 eprint_status: archive userid: 24 dir: disk0/00/00/11/91 datestamp: 2014-06-30 18:55:05 lastmod: 2016-07-26 21:28:14 status_changed: 2014-06-30 18:55:05 type: conference_item metadata_visibility: show item_issues_count: 0 creators_name: Gallaway, Teri Oaks creators_name: Hines, Mary Finnan title: Discovering Improvements and Documenting Challenges with the User Experience: Redeploying a Usability Study Post-Implementation of Primo ispublished: pub subjects: primo divisions: eluna_conf abstract: Librarians at Loyola University New Orleans conducted competitive usability tests to justify the purchase of a discovery system. That research informed the decision to purchase Primo (Gallaway and Hines 2012). This presentation will share results of the redeployed usability study after implementation. The presenters will show how Primo solved some documented user issues and how the follow up usability study will inform future customizations to Primo. date: 2014-04-30 date_type: published full_text_status: restricted pres_type: lecture event_title: ELUNA 2014 event_location: Montreal event_dates: April 29 - May 2, 2014 event_type: conference refereed: FALSE citation: Gallaway, Teri Oaks and Hines, Mary Finnan (2014) Discovering Improvements and Documenting Challenges with the User Experience: Redeploying a Usability Study Post-Implementation of Primo. In: ELUNA 2014, April 29 - May 2, 2014, Montreal. document_url: https://beta-documents.el-una.org/id/eprint/1191/1/ELUNA_4_30_2014_updated.pdf