<mods:mods version="3.3" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd" xmlns:mods="http://www.loc.gov/mods/v3" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><mods:titleInfo><mods:title>Managing a Voyager Upgrade: Ten Year Anniversary Edition</mods:title></mods:titleInfo><mods:name type="personal"><mods:namePart type="given">Laura</mods:namePart><mods:namePart type="family">Guy</mods:namePart><mods:role><mods:roleTerm type="text">author</mods:roleTerm></mods:role></mods:name><mods:abstract>A lot has changed in ten years. Or has it?  “Managing a Voyager Upgrade” was first presented ten years ago, at EndUser 2004. This Tenth Anniversary Edition of that presentation updates and expands upon the initial session (and those that followed). We’ll cover reasons to upgrade, ways to upgrade, what tools and resources are available (including the Customer Center), and developing an upgrade timeline. We will also talk about Voyager Tomcat (only a twinkle in the developers’ eyes a decade ago), and what to do When. Things. Go. Wrong. Join us!  Come with your questions, ideas, and stories. </mods:abstract><mods:classification authority="lcc">Voyager</mods:classification><mods:originInfo><mods:dateIssued encoding="iso8601">2014-04-30</mods:dateIssued></mods:originInfo><mods:genre>Conference or Workshop Item</mods:genre></mods:mods>