?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Habib&rft.aulast=Tabatabai&rft.au=Tabatabai%2C+Habib&rft.title=Ex+Libris+Support+Services%3A+A+Customer%2FEx+Libris+Collaborative+Review&rft.date=1+May+2014&rft.genre=proceeding