eprintid: 1316 rev_number: 8 eprint_status: archive userid: 24 dir: disk0/00/00/13/16 datestamp: 2016-06-07 19:25:34 lastmod: 2016-06-07 19:25:35 status_changed: 2016-06-07 19:25:34 type: conference_item metadata_visibility: show creators_name: Traill, Stacie creators_name: Carter, Sunshine J. title: Troubleshooting electronic access issues in an Alma/Primo Central environment ispublished: pub subjects: Alma subjects: meta divisions: eluna_conf abstract: During the two-plus years the University of Minnesota has been live on Alma and Primo Central, we have developed a number of workflows, strategies, and tools for troubleshooting access problems in this discovery environment. We will cover common types of access problems, useful tools for diagnosing problem causes, and how to train staff to resolve complex access issue date: 2016-05-04 date_type: published full_text_status: public pres_type: paper event_title: ELUNA 2016 Annual Meeting event_location: Oklahoma City, OK USA event_dates: May 1-6, 2016 event_type: conference refereed: FALSE citation: Traill, Stacie and Carter, Sunshine J. (2016) Troubleshooting electronic access issues in an Alma/Primo Central environment. In: ELUNA 2016 Annual Meeting, May 1-6, 2016, Oklahoma City, OK USA. document_url: https://beta-documents.el-una.org/id/eprint/1316/1/Carter%20Troubleshooting%20Electronic%20Access%20Issues%20in%20an%20Alma-Primo%20Central%20Environment.pdf