%0 Conference Paper %A Young, Frederick %A Brett, Kelsey %B ELUNA 2016 Annual Meeting %C Oklahoma City, OK USA %D 2016 %F eluna:1325 %T Using the User: A User-Centered Approach to Primo Redesign %U https://beta-documents.el-una.org/id/eprint/1325/ %X This presentation discusses a Primo redesign based on a user-centered approach. We collected information about the needs and expectations of internal and external users regarding Primo through a variety of activities including a competitive analysis, focus groups and usability study.