TY - CONF UR - https://beta-documents.el-una.org/id/eprint/1325/ AV - public Y1 - 2016/05/04/ N2 - This presentation discusses a Primo redesign based on a user-centered approach. We collected information about the needs and expectations of internal and external users regarding Primo through a variety of activities including a competitive analysis, focus groups and usability study. M2 - Oklahoma City, OK USA TI - Using the User: A User-Centered Approach to Primo Redesign ID - eluna1325 A1 - Young, Frederick A1 - Brett, Kelsey T2 - ELUNA 2016 Annual Meeting ER -