eprintid: 1332 rev_number: 10 eprint_status: archive userid: 24 dir: disk0/00/00/13/32 datestamp: 2016-06-07 20:56:51 lastmod: 2016-06-08 00:09:49 status_changed: 2016-06-07 20:56:51 type: conference_item metadata_visibility: show creators_name: McNulty, Thomas creators_name: Owens, Emily creators_name: Baggett, Mark creators_name: Ghaphery, Jimmy title: Territory Folks Should all be Pals: Qualitative Use of Search Logs to Improve Confidence in and Communication about a Library Discovery Service ispublished: pub subjects: gen subjects: meta subjects: primo divisions: eluna_conf abstract: The efficacy of library discovery tools can be a contentious topic within libraries. This presentation will describe the use of Primo search logs as a vehicle to encourage constructive conversations across departments in two different university research libraries (University of Tennessee and Virginia Commonwealth University). In particular this project aimed to bring together systems and public service librarians in order to improve communication across departments and the library discovery system itself. Results from each institution will be presented and compared along with ideas future research. date: 2016-05-06 date_type: published full_text_status: restricted pres_type: paper event_title: ELUNA 2016 Annual Meeting event_location: Oklahoma City, OK USA event_dates: May 1-6, 2016 event_type: conference refereed: FALSE citation: McNulty, Thomas and Owens, Emily and Baggett, Mark and Ghaphery, Jimmy (2016) Territory Folks Should all be Pals: Qualitative Use of Search Logs to Improve Confidence in and Communication about a Library Discovery Service. In: ELUNA 2016 Annual Meeting, May 1-6, 2016, Oklahoma City, OK USA. document_url: https://beta-documents.el-una.org/id/eprint/1332/1/Ghaphery_TerritoryFolksShouldallbePals.pdf