?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Kathleen&rft.aulast=Goldfarb&rft.au=Goldfarb%2C+Kathleen&rft.title=New+to+Voyager+Administrator%3F+Where+to+start%3F&rft.date=4+May+2016&rft.genre=proceeding