?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Terri&rft.aulast=Muraski&rft.au=Muraski%2C+Terri&rft.title=Analyzing+TOUs+and+ROTAs+instead+of+RBIs+and+WHIP%3A+Troubleshooting+Resource+Sharing+with+Statistics+and+Analytics&rft.date=4+May+2016&rft.genre=proceeding