eprintid: 1383
rev_number: 8
eprint_status: archive
userid: 24
dir: disk0/00/00/13/83
datestamp: 2016-06-08 20:38:38
lastmod: 2016-06-08 20:38:38
status_changed: 2016-06-08 20:38:38
type: conference_item
metadata_visibility: show
creators_name: Verbovetskaya, Alevtina
title: EZ come, EZ go: User-triggered error reporting in EZproxy
ispublished: pub
subjects: gen
divisions: eluna_conf
abstract: Off-campus access to library resources is easy with EZproxy. But what happens when users hit broken links--which happens much more frequently with a discovery layer in place? Whom do the students contact? How do you get notified of the troublesome links?

Using Google Forms and some Javascript, you can ensure that users having problems accessing e-resources remotely have a way to report the errors, allowing you to fix problems as they are submitted. This presentation will provide a step-by-step tutorial for setting up user-triggered error reporting in EZproxy, as well as provide examples of actual user submissions. Ideas for future development will also be discussed and questions entertained.
date: 2016-05-06
date_type: published
full_text_status: restricted
pres_type: paper
event_title: ELUNA 2016 Annual Meeting
event_location: Oklahoma City, OK USA
event_dates: May 1-6, 2016
event_type: conference
refereed: FALSE
citation: Verbovetskaya, Alevtina (2016) EZ come, EZ go: User-triggered error reporting in EZproxy. In: ELUNA 2016 Annual Meeting, May 1-6, 2016, Oklahoma City, OK USA.
document_url: https://beta-documents.el-una.org/id/eprint/1383/1/Verbovetskaya%20EZ_come_EZ_go.pptx