@inproceedings{eluna1399,
           title = {Ex Libris Expert Service: Optimize Service Pilot},
           month = {October},
       booktitle = {Ex Libris Northeast User Group (ENUG) 2015 Meeting},
            year = {2015},
          author = {Larson, John},
             url = {https://beta-documents.el-una.org/id/eprint/1399/}
}