@inproceedings{eluna141,
           title = {List of Policies and Procedures},
           month = {June},
       booktitle = {North American Aleph User Group Fourth Annual Meeting},
            year = {2003},
          author = {Ryan, Beverly},
             url = {https://beta-documents.el-una.org/id/eprint/141/},
        abstract = {From the Documentation Exchange, held at NAAUG 2003.}
}