?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=Rose%2C+Christopher&rft.aulast=Rose&rft.aufirst=Christopher&rft.date=12+May+2017&rft.title=Making+Smart+Fulfillment+Smarter%3A+enhancing+Alma's+request+options+within+Primo+to+improve+the+user+experience&rft.genre=proceeding