?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Parker&rft.aulast=Fruehan&rft.au=Fruehan%2C+Parker&rft.title=Improving+patron+services+through+the+Alma+Resource+Sharing+models&rft.date=19+October+2017&rft.genre=proceeding