ELUNA Document RepositoryImproving patron services through the Alma Resource Sharing modelsParkerFruehanauthorVeronicaKenausisauthorThe Connecticut State Colleges & University System went live in our implementation of Alma in January 2017. Ex Libris offers two models of resource sharing in the Alma product: the Resource Sharing Network and the Fulfillment Network. As part of the migration, the decision was made to implement the Fulfillment Network model for resource sharing between the member institutions. While this has enabled patron access to resources across the system, it is not without its challenges to the user experience, and to staff workflow. This presentation will discuss the opportunities and challenges of this resource sharing model, our workarounds, and suggestions for product improvement. Additionally, we will discuss how recently released Alma features have improved the usability of the product.Primo2017-10-19Conference or Workshop Item

For work being deposited by its own author: In self-archiving this collection of files and associated bibliographic metadata, I grant ELUNA Document Repository the right to store them and to make them permanently available publicly for free on-line. I declare that this material is my own intellectual property and I understand that ELUNA Document Repository does not assume any responsibility if there is any breach of copyright in distributing these files or metadata. (All authors are urged to prominently assert their copyright on the title page of their work.)

For work being deposited by someone other than its author: I hereby declare that the collection of files and associated bibliographic metadata that I am archiving at ELUNA Document Repository) is in the public domain. If this is not the case, I accept full responsibility for any breach of copyright that distributing these files or metadata may entail.

Clicking on the deposit button indicates your agreement to these terms.