eprintid: 1585
rev_number: 8
eprint_status: archive
userid: 35
dir: disk0/00/00/15/85
datestamp: 2017-11-19 21:19:27
lastmod: 2017-11-19 21:19:27
status_changed: 2017-11-19 21:19:27
type: conference_item
metadata_visibility: show
creators_name: Fruehan, Parker
creators_name: Kenausis, Veronica
title: Improving patron services through the Alma Resource Sharing models
ispublished: pub
subjects: Alma
subjects: primo
divisions: enug
abstract: The Connecticut State Colleges & University System went live in our implementation of Alma in January 2017. Ex Libris offers two models of resource sharing in the Alma product: the Resource Sharing Network and the Fulfillment Network. As part of the migration, the decision was made to implement the Fulfillment Network model for resource sharing between the member institutions. While this has enabled patron access to resources across the system, it is not without its challenges to the user experience, and to staff workflow. This presentation will discuss the opportunities and challenges of this resource sharing model, our workarounds, and suggestions for product improvement. Additionally, we will discuss how recently released Alma features have improved the usability of the product.
date: 2017-10-19
full_text_status: restricted
pres_type: other
event_title: Ex Libris Northeast Users Group Conference
event_location: Jersey City, New Jersey
event_dates: October 19-20, 2017
event_type: conference
refereed: TRUE
citation: Fruehan, Parker and Kenausis, Veronica (2017) Improving patron services through the Alma Resource Sharing models. In: Ex Libris Northeast Users Group Conference, October 19-20, 2017, Jersey City, New Jersey.
document_url: https://beta-documents.el-una.org/id/eprint/1585/1/ImprovingPatronServicesThroughAlmaResourceSharingENUG-2017.pdf