eprintid: 1640
rev_number: 8
eprint_status: archive
userid: 35
dir: disk0/00/00/16/40
datestamp: 2018-05-18 04:16:23
lastmod: 2018-05-18 04:16:23
status_changed: 2018-05-18 04:16:23
type: conference_item
metadata_visibility: show
creators_name: Moore, Dan
creators_name: Pepitone, Anne M.
title: Primo New UI Migration: Lessons Learned and How to Let the Healing Begin…
ispublished: pub
subjects: primo
divisions: eluna_conf
abstract: Oregon State University went live with the Primo new UI in August 2017. University of Washington Libraries went live with the Primo new UI in September 2017.  The librarians and staff working on the migration process were anticipating a positive reaction as the benefits of the New UI are many. However, we were surprised to encounter some high amounts of user frustration. In this presentation both libraries will share a holistic overview of this project and lessons we learned from the process.  

We plan on covering the following topics in our presentation:


reasons we went live with the new UI

strategies for rolling out the new UI, including communications to users

configuration/customization decisions

issues/problems we have experienced

how we handled user issues and critical feedback, and how we repaired our relationships with our communities

enhancements/future plans for the new UI


The migration taught us many lessons that we’d like to share with the Primo community. This presentation will allow us to share our experiences with you but also give you an opportunity to ask questions about our experience.
date: 2018-05-02
full_text_status: restricted
pres_type: other
event_title: Presentation slides
event_location: Spokane, Washington
event_dates: May 1-4, 2018
event_type: conference
refereed: TRUE
citation: Moore, Dan and Pepitone, Anne M. (2018) Primo New UI Migration: Lessons Learned and How to Let the Healing Begin…. In: Presentation slides, May 1-4, 2018, Spokane, Washington.
document_url: https://beta-documents.el-una.org/id/eprint/1640/1/Primo%20New%20UI%20Migration%20Lessons%20Learned%20and%20How%20to%20Let%20the%20Healing%20Begin.pdf