@inproceedings{eluna172,
           month = {April},
       booktitle = {EndUser 2007},
           title = {Implementing Predictive Check-in at UCLA: A Case History},
            year = {2007},
        keywords = {acquisitions prediction patterns},
          author = {Benitez, Adam and Quitos, Reynaldo and Willoughby, Lola},
             url = {https://beta-documents.el-una.org/id/eprint/172/}
}