eprintid: 1855 rev_number: 10 eprint_status: archive userid: 42 dir: disk0/00/00/18/55 datestamp: 2019-06-10 23:27:12 lastmod: 2019-06-10 23:27:12 status_changed: 2019-06-10 23:27:12 type: conference_item metadata_visibility: show creators_name: Jun, Marcus title: Identifying the Source of Records in Discovery and Troubleshooting Using Alma and Primo ispublished: pub subjects: Alma subjects: primo divisions: eluna_conf abstract: Issues with access to resources and the display of metadata are discovered in Primo. But what is the actual source of the problem? Is it the bibliographic record, inventory (physical and/or electronic), Alma settings or Primo Back Office configuration? This presentation seeks to bridge the functional areas of resource management and discovery. The presenter will share best practices to identify the source of Primo records: Marc-based (including the Institution, Network, and Community Zones) and Primo Central as well as explaining how data from Alma displays in Primo. Topics will include how Primo transforms Alma data into PNX (Primo Normalized XML), Primo's dedupe and merge of Alma records, as well as real-life, troubleshooting scenarios and their resolution. Note: The presentation is based on an Alma configuration in a consortial setting with a Network Zone and using Primo Back Office (i.e. not Primo VE). But the content should be broadly applicable date: 2019-05-02 full_text_status: restricted pres_type: other event_title: ELUNA 2019 Annual Meeting event_location: Atlanta, GA event_dates: April 29-May 3, 2019 event_type: conference refereed: TRUE citation: Jun, Marcus (2019) Identifying the Source of Records in Discovery and Troubleshooting Using Alma and Primo. In: ELUNA 2019 Annual Meeting, April 29-May 3, 2019, Atlanta, GA. document_url: https://beta-documents.el-una.org/id/eprint/1855/1/Jun_TroubleshootAlmaPrimo.pdf