?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Ellen&rft.aulast=Jones&rft.au=Jones%2C+Ellen&rft.title=Why+on+Earth+would+I+want+to+go+to+the+library%3F+%3A+Office+delivery+and+ALEPH+requests&rft.date=6+May+2009&rft.genre=proceeding