?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Jess&rft.aulast=Waggoner&rft.au=Waggoner%2C+Jess&rft.title=Through+the+Looking+Glass-+Maintaining+a+User-Centered+Approach+to+Discovery&rft.date=28+September+2020&rft.genre=proceeding