@inproceedings{eluna1991,
       booktitle = {ELUNA Learns 2020},
           month = {September},
           title = {Establishing Withdrawal/Reinstatement Workflows Using Work Orders, Alma Analytics and More!},
            year = {2020},
          author = {Ou, Carol},
             url = {https://beta-documents.el-una.org/id/eprint/1991/}
}