?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=Ou%2C+Carol&rft.aufirst=Carol&rft.aulast=Ou&rft.date=3+September+2020&rft.title=Establishing+Withdrawal%2FReinstatement+Workflows+Using+Work+Orders%2C+Alma+Analytics+and+More!&rft.genre=proceeding