?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Greg&rft.aulast=Argo&rft.au=Argo%2C+Greg&rft.title=It's+Complicated%3A+Strategies+for+Staff+Organization%2C+%E2%80%8BList+Management%2C+and+%E2%80%8BService+Continuity+in+Leganto+Implementations&rft.date=5+November+2020&rft.genre=proceeding