@inproceedings{eluna2195,
       booktitle = {ELUNA 2023 Annual Event},
           month = {May},
           title = {The Good, Bad and Ugly of Booking: How to Improve Functionality and Discovery},
            year = {2023},
          author = {Galvin, Denis and Sun, Mang and Crummey, Ian},
             url = {https://beta-documents.el-una.org/id/eprint/2195/}
}