?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Aimee&rft.aulast=Reist&rft.au=Reist%2C+Aimee&rft.title=Ensuring+Product+Quality%3A+A+Holistic+Approach+to+Testing&rft.date=8+May+2009&rft.genre=proceeding