@inproceedings{eluna2370,
           month = {May},
       booktitle = {ELUNA 2024 Annual Meeting},
           title = {"But We've Always Done It This Way": Challenges and Strategies in Enacting Technical Services Changes},
            year = {2024},
          author = {Wisneski, Rich},
             url = {https://beta-documents.el-una.org/id/eprint/2370/}
}