?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Greta&rft.aulast=Heng&rft.au=Heng%2C+Greta&rft.title=California+Regional+User+Group+(eCAUG)+Meeting&rft.genre=proceeding