?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Rich&rft.aulast=Wisneski&rft.au=Wisneski%2C+Rich&rft.title=%E2%80%9CBut+We%E2%80%99ve+Always+Done+It+This+Way%E2%80%9D%3A+Strategies+in+Enacting+Change+in+Technical+Services.&rft.date=23+October+2024&rft.genre=proceeding