eprintid: 280
rev_number: 12
eprint_status: archive
userid: 4
dir: disk0/00/00/02/80
datestamp: 2009-12-30 18:40:48
lastmod: 2016-05-27 21:03:57
status_changed: 2009-12-30 18:40:48
type: conference_item
metadata_visibility: show
item_issues_count: 0
creators_name: Kuntz, Jennifer
title: Personal Information in a Social World: Balancing Patron Privacy with Personalized Services 
ispublished: pub
subjects: aleph
subjects: gen
divisions: eluna_conf
abstract: Jennifer Kuntz, LMS Field Specialist, Public Services, Florida Center for Library Automation.


As library system managers, we have an obligation to ensure the security and privacy of patron data. Yet, our patrons increasingly expect personalized services, a la Amazon recommendations, del.icio.us tags, etc. This session will identify some of the many places library patron data is stored, transferred, and accessed. What is the library's role in protecting patron data, in various places? When do we assume implicit agreement to use patron data, and when do we need to seek explicit consent? How do we reduce exposure while maximizing services? These and other questions of interest to the audience will be discussed.
date: 2008-07-31
date_type: published
full_text_status: restricted
pres_type: speech
event_title: ELUNA 2008
event_location: Long Beach, Ca.
event_dates: 30 July - 1 August 2009
event_type: conference
refereed: FALSE
citation: Kuntz, Jennifer (2008) Personal Information in a Social World: Balancing Patron Privacy with Personalized Services. In: ELUNA 2008, 30 July - 1 August 2009, Long Beach, Ca..
document_url: https://beta-documents.el-una.org/id/eprint/280/1/ELUNAsession35.pdf