eprintid: 294
rev_number: 11
eprint_status: archive
userid: 4
dir: disk0/00/00/02/94
datestamp: 2009-12-30 19:22:56
lastmod: 2016-05-27 21:04:01
status_changed: 2009-12-30 19:22:56
type: conference_item
metadata_visibility: show
item_issues_count: 0
creators_name: Atkins, David
creators_name: Manoff, Maribeth
creators_name: Rogers, Mike
creators_name: Deleonardis, William
creators_name: Sedgwick-Barker, Pam
title: It's Just a Click Away: Using ALEPH Request for Cross-campus Document Delivery
ispublished: pub
subjects: aleph
divisions: eluna_conf
abstract: David Atkins, Team Leader, Access and Delivery Services, University of Tennessee, Knoxville; Maribeth Manoff, Systems Librarian, University of Tennessee, Knoxville; Michael Rogers, IT Administrator, University of Tennessee, Knoxville; William Deleonardis, Senior Library Associate, University of Tennessee, Knoxville; Pam Sedgwick-Barker, Systems Librarian, Centers for Disease Control, Atlanta.

University of Tennessee, Knoxville's popular campus delivery service, Library Express, implemented web catalog ALEPH Requests for both library pick-up and campus delivery. The service incorporates over 150 campus delivery locations. In one year, ALEPH Request service supplanted ILLiad as UT’s primary request service. UT’s ALEPH Request volume increased 100%. Panelists will discuss many topics including moving ILLiad patron and campus delivery preferences to ALEPH, customizing the Web catalog interface to include differing levels of service based on patron status, designing workflows such as new delivery location requests, color-coded check-in receipts and notices, and creating custom statistical reports.
date: 2008-07-31
date_type: published
full_text_status: restricted
pres_type: speech
event_title: ELUNA 2008
event_location: Long Beach, Ca.
event_dates: 30 July - 1 August 2009
event_type: conference
refereed: FALSE
citation: Atkins, David and Manoff, Maribeth and Rogers, Mike and Deleonardis, William and Sedgwick-Barker, Pam (2008) It's Just a Click Away: Using ALEPH Request for Cross-campus Document Delivery. In: ELUNA 2008, 30 July - 1 August 2009, Long Beach, Ca..
document_url: https://beta-documents.el-una.org/id/eprint/294/1/ELUNAsession50-2.pdf