?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=Brown%2C+Stephanie+Willen&rft.aulast=Brown&rft.aufirst=Stephanie+Willen&rft.date=31+July+2008&rft.title=Live+Web+Usability+Lab&rft.genre=proceeding