eprintid: 320 rev_number: 13 eprint_status: archive userid: 4 dir: disk0/00/00/03/20 datestamp: 2009-12-30 21:20:35 lastmod: 2016-05-27 21:04:11 status_changed: 2009-12-30 21:20:35 type: conference_item metadata_visibility: show item_issues_count: 0 creators_name: Premchand-Mohammed, Sharon creators_name: Sandy, Stella creators_name: Joseph, Jennifer title: A New Era in Information Service Delivery: Best Practices in Implementing ALEPH 500 ispublished: pub subjects: aleph divisions: eluna_conf abstract: Sharon Premchand-Mohammed, Librarian III, The University of the West Indies, St. Augustine; Stella Sandy, Librarian II, The University of the West Indies, St. Augustine; Jennifer Joseph, Deputy Campus Librarian, The University of the West Indies, St. Augustine. This poster describes the implementation of ALEPH 500 version 17 at the St. Augustine Campus Libraries of The University of the West Indies. It traces the process from the initial planning and procurement stages, to the installation and transition to maintenance phases. It outlines the process and strategies used to achieve the various defined objectives. This case study shares the experience gained from the implementation process and makes recommendations for best practices that are useful for small academic libraries in a developing world context which face a variety of challenges when implementing new technologies critical to their relevance and survival. date: 2008-07-31 date_type: published full_text_status: restricted pres_type: poster event_title: ELUNA 2008 event_location: Long Beach, Ca. event_dates: 30 July - 1 August 2009 event_type: conference refereed: FALSE citation: Premchand-Mohammed, Sharon and Sandy, Stella and Joseph, Jennifer (2008) A New Era in Information Service Delivery: Best Practices in Implementing ALEPH 500. In: ELUNA 2008, 30 July - 1 August 2009, Long Beach, Ca.. document_url: https://beta-documents.el-una.org/id/eprint/320/1/ELUNAPosterSessionThursday_UWI_STA.pdf document_url: https://beta-documents.el-una.org/id/eprint/320/2/ELUNAPosterSessionThursday_UWI_STA_handout.pdf