%X Margery Tibbetts, California Digital Library.

Ever wonder why your users aren't finding full text? Is it the quality/quantity of metadata in the OpenURL? Is it a holdings/license issue? Or is it just not available online today? The CDL is evaluating the information generated by SFX statistics report 20 (OpenURLs that resulted in no fulltext services, selected by source) to determine the reasons why full text isn't being presented in the SFX menu window. We are looking at a variety of source for a couple of the University of California campuses to determine if there is anything we can do to present more full text to our users. This presentation will share the results of the analysis and possible next steps for the CDL and the larger community.
%A Margery Tibbetts
%C Spearfish, SD
%L eluna384
%D 2007
%T Why isn't full text found? Analysis of SFX statistics report 20