TY  - CONF
UR  - https://beta-documents.el-una.org/id/eprint/452/
AV  - public
Y1  - 2010/05//
N2  - Attendees will learn tips on implementing a similar program at their institution Library customers have more remote information choices than ever before, so we must ensure that when they do come to the library, they experience a welcoming environment, a high standard of service, and receive equitable levels of service across campus. Developing a customer service program was a logical next step to reinforce the ongoing commitment of our Libraries to users and providing value to users who do come to the libraries.
M2  - Fort Worth, Texas
TI  - Customer service in the Libraries
ID  - eluna452
A1  - Bayer, Jerrie
A1  - Rose, Christopher
T2  - ELUNA 2010
ER  -