@inproceedings{eluna494,
           title = {NERS - The New Enhancement Request System},
           month = {May},
       booktitle = {ELUNA 2010},
            year = {2010},
          author = {Trotter, Bob},
             url = {https://beta-documents.el-una.org/id/eprint/494/},
        abstract = {This session will provide an overview of the development and implementation process for the system that was built for ELUNA and IGeLU members. Experiences with it so far. Followed by a demo. }
}