?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=Kroll%2C+Anna+Lois&rft.aufirst=Anna+Lois&rft.aulast=Kroll&rft.date=19+February+2010&rft.title=Access+Demystified&rft.genre=proceeding