@inproceedings{eluna580,
           title = {Electronic Resource Management (ERM)},
           month = {October},
       booktitle = {Upper Midwest Ex Libris User Group 2009 Conference},
            year = {2009},
          author = {Nolan, Dee},
             url = {https://beta-documents.el-una.org/id/eprint/580/}
}