?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Dee&rft.aulast=Nolan&rft.au=Nolan%2C+Dee&rft.title=Electronic+Resource+Management+(ERM)&rft.date=October+2009&rft.genre=proceeding