TY - CONF UR - https://beta-documents.el-una.org/id/eprint/65/ AV - public Y1 - 2004/06/15/ M2 - Massachuesetts Institute of Technology, Cambridge, MA TI - Training, Public Services and User Education Topical Discussion Notes ID - eluna65 A1 - Arndt, Theresa T2 - North American Aleph User Group Fifth Annual Meeting ER -