{
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      "abstract": "With so many available resources, the real trick is in understanding who or where to go to for what. Presented are tips and recommendations on navigating the abundant waters of the Voyager community, including how and when to leverage ExLibris Support, The Community-At-Large, Documentation Center, Pivotal eService/Knowledge Base, ElCommons, Voyager-L, etc. and keeping it all organized. The target audience is new ILS Administrators, or those that want a better understanding of where to find help. ",
      "title": "It Takes a Village: Leveraging Community & ExLibris Resources to do Almost Anything",
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      "date": "2011-05",
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      "event_location": "Milwaukee, Wisconsin",
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