?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Peg&rft.aulast=Lawrence&rft.au=Lawrence%2C+Peg&rft.title=Customizing+Reports+to+Get+the+Data+You+Need&rft.date=2011&rft.genre=proceeding