?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=Jia&rft.aulast=Mi+&rft.au=Mi+%2C+Jia&rft.title=Challenges+and+issues+when+implementing+an+open+source+ERM+system&rft.date=May+2012&rft.genre=proceeding