?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=Richardson%2C+Stella&rft.aufirst=Stella&rft.aulast=Richardson&rft.date=9+May+2012&rft.title=Text+messaging%3A+a+new+way+to+enhance+your+library+services&rft.genre=proceeding